Online service status

Online service status

Our online services become temporarily unavailable when we make small changes or conduct routine maintenance. To minimise disruption to you, updates will usually occur over the weekend.

Planned maintenance

Details of planned maintenance on our online services is provided here so you can complete any transactions prior to our systems going offline.

Past maintenance

We also publish a record of the maintenance completed in the past twelve months for your reference.

December 2020

Date Online services Not available
13 DecemberCustomer service forms8.00am to 11.00am

November 2020

Date Online services Not available
22 NovemberCustomer service forms8.00am to 11.00am

October 2020

Date Online services Not available
25 OctoberCustomer service forms8.00am to 11.00am
11 October Customer service forms 7.00am to 11.00am
1 October Customer service forms 9.00pm to 11.59pm

September 2020

Date Online services Not available
27 September Customer service forms 8.00am to 2.00pm

August 2020

Date Online services Not available
30 August Customer service forms 8.00am to 11.00am
26 August Customer service forms 10.00pm to 11.30pm
2 August Customer service forms 8.00am to 11.00am

July 2020

Date Online services Not available
5 July Customer service forms 8.00am to 11.00am

June 2020

Date Online services Not available
21 June Customer service forms 8.00am to 11.00am
7 June Customer service forms 8.00am to 11.00am

May 2020

Date Online services Not available
31 May Customer service forms 8.00am to 11.00am
19 May Hardship Review Board website Temporary service disruption
11.50am to 12.20pm
3 May Customer service forms 8.00am to 11.00am

April 2020

Date Online services Not available
9 April Hardship Review Board website Temporary service disruption
12.00am to 2.00am
5 April Customer service forms 7.00am to 10.00am

March 2020

Date Online services Not available
29 March Customer service forms 8.00am to 11.00am
8 March Customer service forms 6.00am to 9.00am
1 March Customer service forms 7.00am to 11.00am

February 2020

Date Online services Not available
6 February Customer service forms 9.30pm to 10.00pm
2 February Customer service forms 7.00am to 10.00am

January 2020

Date Online services Not available
26 January Customer service forms 7.00am to 9.00am