Contact us


Phone: 02 7808 6946

Make an application online

Postal address
PO Box A2571
Sydney South NSW 1235


Calling from a mobile? Call 02 7808 6907

Or phone: 1300 368 710

8:30am to 5:00pm Monday to Friday

Postal address
GPO Box 4042
Sydney NSW 2001


Giving feedback on our service

We're committed to continuously improving our client services.

If our service doesn't meet your expectations, exceeds it, or if you have a suggestion, let us know. Your feedback – whether a compliment, a complaint or a suggestion – helps us identify areas that are performing well and how we can improve the service we provide.

To send your feedback to us:

Include your phone number and postal address so we can respond to you directly with any information of a sensitive or confidential nature that you may have requested.

Read more information about what happens to your feedback.